How escrow protects vendors, how coordinator payout holds work, and how to earn community trust through peer vouches.
Why escrow exists
Escrow protects vendors when paying booth fees through Popup Hub. Held funds can be refunded if a fraudulent coordinator is identified, isolating bad actors before they cause widespread damage.
Default payout holds for new coordinators
Without community trust, 25% of coordinator payouts may release upfront and 75% is held until 24 hours after the event ends. Coordinators can also declare venue deposit amounts and due dates on each market — booth payouts release toward the deposit first.
Earning community trust
Coordinators earn early payout access through successful events and peer vouches — either 3 vouches from verified organizers or 10 from verified vendors who have worked your markets.
Off-platform payments break trust
Cash or personal e-transfer payments not tracked in Popup Hub cannot clear escrow holds or count toward community-trusted status. Both coordinators and vendors may receive reliability penalties for bypassing platform tracking.