Where patron PopupFunds are held, how top-ups work, and how PopupFunds differs from coordinator booth-fee escrow.
What PopupFunds is
PopupFunds is Popup Hub's patron and vendor spending wallet. Use it to pay at vendor booths, settle vendor invoices, and bid in quarter auctions.
Where deposits go
Card top-ups are processed through Square and settle to Popup Hub's merchant account. Your balance is a platform ledger credit — not a bank account and not coordinator escrow.
Cash or Interac e-Transfer top-ups confirmed at the door are credited to the same ledger.
Getting funds back
Unused balance can be reclaimed after an event via cash, e-Transfer, or card refund (when eligible) from your wallet page.
Not the same as booth-fee escrow
Coordinator booth-fee escrow protects vendors paying organizers for booth space. PopupFunds is separate — for market-day patron spending and vendor sales.
Vendor invoices and fees
Vendors may send branded invoices for repeat orders. A 3% + $1 service fee may apply; vendors choose whether patrons or vendors pay it, disclosed before the invoice is sent.